FI2020 Week Roundup


We are pleased to announce that FI2020 week was a huge success, including 34 partners, over 300 participating organizations and over 700 participants in hosted conversations, resulting in over 100 calls to action. A new Financial Inclusion 2020 e-magazine sums up the week, with a focus on event highlights, social media activity, and calls to action. 

Event Recaps

Read the key takeaways from FI2020 Week events worldwide, focusing on the biggest gaps to achieving financial inclusion by 2020, concrete action steps, salient quotes, and photos. 

Read more of what happened with our Storify feed and share your stories and updates using #FI2020 on any of your social media channels.

Calls to Action

What is an important action needed in your country or industry segment to advance financial inclusion? 

Stakeholders worldwide are answering this question and we want to hear from you. To add your voice, email Allyse McGrath at and please include a photo along with your title and organization. 

FI2020 Progress Report

How is the world doing on financial inclusion? We rated progress in five key areas on a scale of 0-10. Disagree with us? Cast your vote and let us know what you think.

Who Participated?

FI2020 Week Partners hosted multi-stakeholder events to identify the most significant action steps to advance financial inclusion in their own contexts to build momentum around addressing the most significant gaps in financial inclusion.

AboutMicrofinance hosted a discussion on Twitter exploring policies adopted by various countries in addressing their financial inclusion initiatives.  

Accenture and CARE International UK hosted a roundtable in London to discuss the findings in their joint report “Within Reach: How Banks in Emerging Economies can Grow Profitably by Being More Inclusive.” The event was hosted in conjunction with the launch of the report, which proposes six key insights into how banks can effectively and responsibly capitalize on the opportunities of financial inclusion, and which is based on a diagnostic analysis of 30 banks across 12 developing countries.

Accion’s Channels & Technology team hosted a webinar discussing the results of their Digital Field Application (DFA) Case Study, examining the business case, implementation process and effects for three MFBs around the world.

Accion’s Latin America hub convened stakeholders to explore how to best include and address the needs of especially vulnerable population segments in the region.

Accion and its partner in Nigeria, Accion Microfinance Bank, held a strategic planning session on how to expand financial inclusion in Africa’s largest country. The key themes included increasing the scale of the microfinance banking sector, savings mobilization, MSME credit delivery, and potential opportunities in digital payments and channels.

Andares hosted a webinar in both Spanish and English to report out the key findings from a comprehensive study of gender and leadership in microfinance institutions in Latin America conducted by Andares and EA Consultants, and funded by the Multilateral Investment Fund (MIF) and Calmeadow.

AVAL Consulting hosted a webinar focused on the financial capability of persons living with disabilities in Ecuador, with the goal of establishing clear action steps for improving this critical life skill in the short and long term.

BRAC engaged local government officials in Bangladesh by inviting them to observe their microfinance operations and discussing how microfinance fits into broader development goals.  Additionally, BRAC held an internal debate with staff on the value of microfinance.

CGAP presented a session with GRID Impact entitled “Design is Not Enough:  Using behavioral economics to improve financial services for the poor". 

Fidelity Bank in Ghana partnered with UNCDF and GIZ to host a roundtable focused on technology enabled business models.

FINCA International released a white paper that details its social performance measurement efforts.

Freedom from Hunger hosted an online, social media powered event called Voices of Financial Inclusion, which will highlight players in financial inclusion in West Africa

GSMA hosted two webinars, one on the impact of mobile money on digital financial inclusion and one on the GSMA Code of Conduct

Grameen Foundation shared insights from an Agriculture Finance Roundtable on lessons learned from scaling financial solutions for smallholder farmers.

The Helix Institute hosted a webinar exploring microfinance institutions’ (MFIs) use of digital finance.

IFMR LEAD hosted a webinar and employee engagement session with the theme of re-imagining financial inclusion through technology. A panel of experts from banking and finance discussed the role of research in promoting and developing digital financial services and develop key action steps.

Insight Report engaged organizations actively seeking to help their clients advance economically through a meeting in London. This meeting highlighted its new platform which focuses on innovative use of alternative data for credit scoring.

Institute of International Finance hosted a session on the role of technology and innovative approaches to broaden access to financial services at the IIF Africa Summit in Johannesburg.

Innovations for Poverty Action hosted a webinar showcasing the latest rigorous evidence on innovations in financial capability and financial services for the poor.

JP Morgan Chase launched a financial capability innovations paper with a roundtable discussion at the Institute of International Finance in Washington.

LeapFrog Investments convened stakeholders to explore how measurements and insights drive customer understanding, financial performance, and greater scale in financial inclusion.

MasterCard held an internal event focusing on financial inclusion, rebranding global twitter channels to highlight FI2020 Week, and calling on the public to share stories of how technology is addressing poverty to contribute to the conversation at #fi2020.   

MetLife Foundation held an Employee Engagement event and on-line information sharing session focused on financial inclusion.

The Microfinance Club of New York hosted a public event in New York exploring the roots and future of interest free lending with a panel of experts on the subject.

Micropension Foundation in India held a multi-stakeholder roundtable on designing and implementing effective Public-Private-Partnerships in technology-enabled pension and social security inclusion initiatives.

MicroSave convened industry stakeholders in a LinkedIn conversation throughout the week to explore new and old approaches to both understanding customers’ needs and addressing them through product design and delivery.

The Mifos Initiative hosted a roundtable discussion as part of its annual Community Roundtable for roadmap development. This event will revolve around what enhancements and/or new features should be developed by the Mifos X platform to enable stakeholders to more effectively serve the global unbanked.

MIX hosted a webinar focused on the Voice of the Client (VoC) project, a pilot developed for MFIs to leverage mobile technologies as a means to analyze client satisfaction.

Multilateral Investment Fund launched a report on what has been learned from a recent impact evaluation on savings groups in Latin America, as well as host a webinar to share these findings and learnings on how savings groups can be linked to financial intermediaries.  

The Munich Re Foundation and Microinsurance Network held their annual conference in Casablanca, Morocco, providing a concentrated space for practitioners, researchers, insurers, and policymakers to explore together how to advance the use of insurance as a risk management tool in developing countries.

Sightsavers facilitated discussions around financial inclusion for people with visual impairments and other disabilities in selected countries.

Tagattitude convened 40 decision-makers in the banking and payments sector to discuss how digital banking is transforming the financial inclusion landscape in Africa.

Vision Fund Zambia and Financial Sector Deepening Zambia (FSDZ) hosted a conference on promoting financial inclusion by leveraging Savings Groups and Microfinance Institutions.

The World Savings and Retail Banking Institute contributed an interactive conversation on the topic of making small savings work for  customers and service providers.

Questions? Comments? Contact Allyse McGrath at